Santander Connect help centre

Our online help centre is always here when you need it.
How to create and manage users
Connect help centre - User management

We'll show you how to securely log on and navigate Santander Connect Online Banking.

How to make, authorise and search for payments
Connect help centre - Payments

How to make payments: same day, faster payments, future-dated, bulk, BACS, international and domestic payments and more from your Connect or Connect Plus account.

How to customise your online experience
Connect help centre - Customise experience

We'll show you how to make the most of Santander Connect Online Banking, saving you time when navigating and transacting and keeping you safe.

Using a Foreign Exchange deal for an International Payment
Connect help centre - Foreign Exchange

We show you how to use a Foreign Exchange deal for an International Payment or transfer.