Onboarding Online


  • Fully digital and can be completed remotely
  • Relationship Director and specialist support throughout
  • One form covers 72 banking products across 24 currencies
Onboarding online
New Customers

If you’re new to Santander, please use this form to complete your onboarding online

Existing Customers

If you are an existing customer, please use this form to

  • Provide updated details of your organisation and related parties as requested 
  • Apply for additional products and services (if there have been no material changes to your organisation structure)
  • Amend your mandate instructions for existing accounts, including adding or removing signatories
  • Apply to use the Switch service, to move details from an existing account at other banks to an existing Santander account.
Source of wealth and funds

For customers who have been requested to provide more detail about the source of their organisation’s funds or their source(s) of wealth.

Third party mandate

For existing Santander Connect users wishing to manage accounts from another legal entity with your Connect profile.

Help and advice

For help with the most common queries about onboarding online.