Retail & Wholesale

Online delivery volumes hit forecast in Q1

Sales - Online retail Delivery volume - SantanderCB

Online retail delivery volumes were up +12.7% year-on-year in March (+12% on February) according to the IMRG MetaPack UK Delivery Index. 

After the online retail sales slowdown in Q1 last year, 2016 has got off to a more steady start with a number of key measures performing as expected including the proportion of orders going cross-border matching 2015 so far this year and the percentage of 'on-time' delivery remaining consistent with both March 2014 and 2015 at +94%.

The two areas where a shift in trend this year is apparent are average parcel order values – which were up almost 21% on the same month last year – and the proportion of orders despatched using 'specified day / next day' delivery services in March. At just below 35% of all volume, these services have not accounted for a share this high at this time of year since March 2012.


Note: News bulletin content has been provided by a third-party and is not the opinion of Santander.

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