Remove the security device from the packaging and press the ‘<’ button to turn the device on.
You’ll now see a screen titled ‘NEW PIN’. Choose and carefully enter a unique 5 digit PIN.
When choosing your PIN, avoid obvious numbers like 1234 or 1111, 2222, 3333 and so on.
Once you’ve entered a PIN, you’ll see a screen titled ‘PIN CONF’. Enter your PIN again.
You’ll see the message “NEW PIN CONF” flash on the screen.
This confirms your PIN has now been saved and your security device is now ready to use.
Please remember that the device must only be used by you. So please keep it in a safe place.
Contact us about fraud
If you think your Santander accounts have been compromised, or you may have given out your security details, please call us immediately on:
0800 085 2090