Santander Connect Security Device

Welcome to a more secure online banking experience.

Our security device is easy to use and provides additional protection when transacting online. To find more information on setting up and using your security device, as well as troubleshooting please select the relevant tabs above.  You'll also find the answers to some frequently asked questions.

More help

If you have any questions about using the Security Device, please call our dedicated support team on 0800 085 1580.

We're available Monday to Friday 8am to 6pm and Saturday 8am to 2pm. For information on call charges please see call charge information.

Contact us about fraud

If you think your Santander accounts have been compromised, or you may have given out your security details, please call us immediately on:

0800 085 2090

Useful links

The websites below provide a wealth of information and support to help you protect your business from fraud.

Santander Security
Action Fraud
Get Safe Online
Financial Fraud Action UK
Financial Conduct Authority