We're always here to help
Reporting fraud or suspicious activity
If you think your Santander accounts have been compromised, by fraud or that you may be a victim of a scam, please call us immediately on: 0800 085 2090
Support with Online Banking
If you need help using Online Banking and Santander Connect, please call us on: 0800 085 1580
Lost and stolen cards
If you lose your card or it gets stolen, Contact us.
Report a fraud or validate a caller
If you've been a victim of fraud or simply want more advice, just call us:
Commercial Customers: 0800 085 2090 (Monday to Friday 8am to 5:30pm)
Corporate Customers: 0151 298 6520 (Monday to Friday 8am to 5:30pm)
If you think you you've been a victim of a scam or fraud, report it immediately to Action Fraud by calling 0300 123 2040 or online.
If you’ve been a victim of investment scam, you should also report it to the Financial Conduct Authority on 0800 111 6768 or online.
If you've been contacted by someone claiming to be from Santander and you're unsure, always remember that we'll never ask you for your full security details, or ask you to transfer your money out of your account. If you're still not sure, wait ten minutes before calling us or, if you can, use a different phone line.
Always use the number displayed on our our website or from your card.