Bounce Back Loan Scheme (BBLS)

Supporting your business with a government-backed business loan.

The Bounce Back Loan Scheme (BBLS) is now closed to new applications, including applications for Top-Ups. If you have a query about BBLS, or wish to discuss an outstanding application, please contact your Relationship team in the usual way.

Please be aware that this is a government backed guarantee scheme. However, your business will always remain responsible for repayment of the whole (ie.100%) of the debt.

What you will get

  • Straightforward application and quick access to funds
  • Loan amount from £2,000 up to £50,000 or 25% of your annual turnover, whichever is lower
  • Government covers the first 12 months of interest (this means you pay 0% for the first year)
  • No repayments required for the first 12 months
  • Interest rate of 2.5% p.a. fixed for the full length of the loan
  • 6-year loan with no early repayment charges
  • Existing Bounce Back Loan customers may be eligible to apply for a BBLS Top-up.


To be eligible to be considered your business must fulfil the following criteria:

  • You have a Santander current account opened before March 01 2020
  • You’re a UK-based business that has been impacted by Covid-19
  • You haven’t already applied for or received a BBL for a group business
  • You don’t already have a CBILS, CLBILS or CCFF unless you’re refinancing it in full by taking this BBLS. We’ll contact you afterwards if this applies to you
  • You are not a Relevant Financial Institution (RFI), nor do you intend to become an RFI (as defined within Article 2 of the Financial Services and Markets Act 2000 (Excluded Activities and Prohibitions Order) 2014)
  • Full eligibility details are included within the online application process

Things to remember:

  • The maximum loan size under BBLS is £50,000.
  • Under the rules of BBLS, personal guarantees to support a company’s BBLS loan obligations (if you are applying on behalf of a company) will not be taken by us.

How much will it cost?

Repayment example

Representative 2.5% APRTerm 72 months
Loan amount £50,000First monthly repayment £939.49
Interest rate 2.5% (fixed) p.a.Total amount repayable £54,431.60


You will not need to make any payments for the first 12 months, however, you can repay the loan at any time.

The table below shows illustrative costs for a Bounce Back Loan.

Loan Amount£5000£10,000£15,000£20,000£30,000£40,000£50,000
First monthly payment (at month 13)£93.95£187.90£281.85£375.80£563.70£751.60£939.49
Total amount repayable over the term of the loan£5,443.18£10,886.32£16,329.50£21,772.71£32,658.98£43,545.27£54,431.60


Your monthly repayments will reduce over time as you repay the capital balance.

The total amount repayable over the term of the loan includes the Business Interruption Payment.

A Business Interruption Payment (BIP) is the amount the government pays in the first year to cover your interest.

Loan Amount£5000£10,000£15,000£20,000£30,000£40,000£50,000
Business Interruption Payment (BIP)£125.01£249.99£375.00£500.05£749.99£999.98£1,249.97


There are no arrangement fees for setting up a Bounce Back Loan.

Early repayment charges don’t apply.

Important Information including Key Facts

We are expected to do the following in respect of your BBLS Loan (Loan):

  • Monitor repayments you make during the life of the Loan and take appropriate action to help you where there are signs of actual or possible repayment difficulties
  • Make appropriate adjustments if we identify you as vulnerable or we have reason to believe you may be vulnerable in order to ensure your circumstances are accommodated throughout the duration of the Loan
  • If you default under the BBLS Loan, give you a reasonable period to remedy any breach and will not treat the same as an event of default if it is remedied by you within this period.
  • Not require you to pay any fees of any description (including on default) or any default interest except we may continue to charge interest at 2.5% per annum if the Loan is not repaid when due until such time as it is repaid.
  • Pay due regard to your information needs and provide information in a way which is clear, fair and not misleading.

We are to provide you with the following information in relation to your Loan during its term:

  • Timely, clear and adequate information that enables you to understand that, where you fail to make payments under your Loan with us, the amount missed, what can be done to remedy, in what timescales, and the impact (if any) on future repayments;
  • Information about any proposed action we may take in respect of the Loan (upon any default by you), prior to taking such action;
  • Regular information about the Loan (on at least an annual basis) in the form of a statement setting out details of the payment transactions in respect of your Loan during the period since such information was provided (or the date the Loan was advanced to you, if no such information has been provided previously) and amounts outstanding under your Loan; and
  • Information on options available to you for help and assistance, including sources of free independent advice.

Please note the above is for information purposes only and will not be deemed incorporated into the Loan (nor provide you with any additional rights under it).

Important information is included within documents which can be accessed via the links below. You should read and consider these documents before proceeding with your application. You should print or save copies of these documents for further reference and for your records. If you have any questions regarding these or require further information, please contact us.

All lending is subject to status, availability, our lending criteria and the BBLS eligibility criteria.

The right to decline any application is reserved. BBLS Loans are not subject to the usual consumer protections that apply to business lending and as such you will not have the benefit of the protection and remedies that would otherwise be available to you under the Financial Services and Markets Act 2000 or the Consumer Credit Act 1974.

It’s important that you read and understand the information in the Bounce Back Loans Key Facts Document and Bounce Back Loan Scheme Data Protection Statement.

By clicking one of the buttons below, you agree to the data protection declaration contained in the Bounce Back Loan Scheme Data Protection Statement and confirm that you want to proceed with a Bounce Back Loan Scheme application or a BBLS Top-up to your existing Bounce Back Loan.

Other account information

What is the Bounce Back Loan Scheme (BBLS)?

The Bounce Back Loan Scheme is designed to support those businesses that were trading successfully before coronavirus, but now face difficulty as a result of the current disruption. It's money that you borrow from us. The amount of the money that you borrow, the interest rate and the repayment time period are all fixed. We don't take security for a Bounce Back Loan.

Is BBLS backed by the government?

The BBLS is a government backed guarantee scheme, which may allow you to borrow money in these circumstances. The guarantee provides Santander with a full guarantee, should you fail to repay the loan following a demand by Santander.

The provision by the UK Government of this support does not imply any endorsement or warranty of Santander from the Secretary of State for Business, Energy and Industrial Strategy or the UK Government.

You will always remain responsible for repayment of the whole (ie.100%) of the debt.

What sort of businesses can apply?

Almost all business sectors are eligible for BBLS. The following trades and organisations are not eligible to apply: banks, building societies, and insurers (but not insurance brokers); or the public sector including state funded primary and secondary schools.

What does ‘group’ mean in relation to BBLS?

Under the current guidance from the British Business Bank, “A customer may apply for one loan for each separate business, unless the businesses are a group as defined by having a holding company.” 

Please refer to our Business Group Guidance Sheet for more information.

When will I start repaying my loan?

The Government will be covering interest payments for the first 12 months.

You won’t need to make a monthly payment until month 13, at which point it will be fixed at 2.5% per annum for the rest of the life of the loan (another 5 years). Your monthly repayments will be made up of capital and interest payable.

You can repay the loan at any time.

How quickly will I get my loan?

For most customers we’ll send you an email (usually within 24hrs) containing documents you need to sign and return to us digitally. Once we’ve received your signed documents we’ll send your loan money to your Santander account as soon as we've completed our final checks.

How will the BBLS scheme affect my existing loan?

If you already have a CBILS loan with us you will need to repay your existing CBILS loan in full by taking this BBLS loan.

If you have an existing Santander Business loan there will be no changes to this and the BBLS loan will be a separate loan for the additional amount that you apply for.

What if I don’t have a Santander current account or I’m not a Santander customer?

If you don’t have a Santander current account, find out how to apply

How do I set up a Direct Debit for my Bounce Back Loan?

If you need to set up or amend a Direct Debit for your BBL, you can do this by getting in touch with us on 0800 085 2090.

What are the consequences if I do not keep up with repayments?

If you miss a BBLS Loan payment we will record the details with a credit reference agency which could damage your credit rating and may make it more difficult for you to obtain credit in the future. Also, failure to make your BBLS Loan payments when they fall due may result in legal proceedings being taken against you by us, which may result in us taking enforcement action against you in order to recover the monies that are owed.

If you have any current or savings accounts with us, we may move funds from those accounts to settle any outstanding payments on your BBLS Loan. Alternatively, we may terminate the BBLS Loan early, meaning you will have to pay the outstanding total amount payable early.

Please contact us if you are having difficulties in making your repayments.

What other forms of government support are available for businesses?

The Government has launched a range of support measures to help support businesses through the disruption caused by coronavirus including:

  • A statutory sick pay relief package for small businesses.
  • A 12-month business rates holiday for all retail, hospitality and leisure businesses in England.
  • Small business grant funding of £10,000 for all businesses in receipt of small business rate relief or rural rate relief; and
  • Grant funding of £25,000 for retail, hospitality and leisure businesses with property with a rateable value between £15,000 and £51,000
  • Claim for wages through the Coronavirus Job Retention Scheme

Please refer to a summary of Government support or the Government support website for full details.

Making a complaint

Take a look at our information on how to complain, including details of our complaints handling procedure and your right to complain to the Financial Ombudsman Service.

Can I request a top up or increase my Bounce Back Loan amount?

If your business has already opened a Bounce Back Loan with us and didn’t borrow the full amount available (either £50,000 or 25% of the annual turnover as stated in the original application, whichever is lower), your business may be eligible to top up its existing Bounce Back Loan.

Please refer to our ‘Top up my existing Bounce Back Loan’ section for more information.


Top up my existing Bounce Back Loan

Everything you need to know before you apply

If your business has already opened a Bounce Back Loan with us, and you didn’t borrow the full amount available, you may be eligible to apply for a Bounce Back Loan Scheme (BBLS) Top-up. 

Your business may be eligible for a BBLS Top-up if it meets all of the following criteria. Your business must:

  • Have an existing Bounce Back Loan open with Santander.
  • Have a Santander Business, Personal or Cater Allen account that is open.
  • Have not borrowed the full amount available (either £50,000 or 25% of the annual turnover that you provided in the original application, whichever is lower).
  • Have not already applied for a BBLS Top-up. (Your business can only apply for a BBLS Top-up once).
  • Your business wants to apply for a BBLS Top-up of at least £1,000 (if this amount is available to your business). Applications must be made for multiples of £1,000.
  • Be the same type of entity as it was when your Bounce Back Loan was first taken out and your business has not changed how you trade.

If your business has already made a partial repayment of your BBL the total amount of the BBLS Top-up and original loan can’t exceed the maximum of £50,000 or 25% of the annual turnover that you provided in your original application, whichever is lower.

Repaying your Bounce Back Loan

The government has announced Pay As You Grow (PAYG) options for Bounce Back Loan borrowers to help businesses get back to regular trading. PAYG could give you more time and flexibility to pay back your loan. 
We’ll contact you 3 months before your first repayment date with details on the PAYG options and how you can opt- in. You won’t be able to set your PAYG options until we contact you.

Please see Repaying your Bounce Back Loan webpage for further information on PAYG.


Please read our dedicated Bounce Back Loan Top-up Frequently Asked Question below before applying for a top up.

When will I start making repayments on my BBLS Top-up?

As part of the BBLS Top-up, the Government is offering a Business Interruption Payment which will cover your interest payments up until the expiry of the interest-free period on your original Bounce Back Loan (that is,12 months from the initial draw-down date of your original Bounce Back Loan). 

For example, if you opened your original BBL on 1 June 2020, and you open a  BBLS Top-up on 1 December 2020, you’ll begin to make repayments for the total amount of Bounce Back Loan (sum of the original BBL plus  BBLS Top-up)  you’ve taken from 1 June 2021.

You can repay your loan at any time.

Can I defer my BBLS Top-up repayments for another 12 months?

No, once you’ve opened a BBLS Top-up, you’ll be required to make your repayments at the same time as your Original BBL repayments are due, via a single monthly Direct Debit.

How can I make sure I apply for the maximum top up available to me?

To support you in completing your application for a BBLS Top-up, please have the loan agreement for your original BBL to hand. Your top up request must not take your total BBL to greater of 25% of your turnover, as stated in your original application, or the cap of £50,000.

How do I know whether I’ve already taken out the maximum BBL amount available to me?

When you submit your request for a  BBLS Top-up, we will make some realtime background checks to confirm the value of the original loan you received against the total BBL available to you.  If you’ve already taken the maximum available to you we will confirm this to you at the end of the application process.

How do I apply for a BBLS Top-up?

Please click the ‘Apply for a Top-up’ button at the bottom of this page.

What happens if I apply for a higher top up amount than I’m eligible for?

If your business is eligible for a top up but request an amount higher than the maximum available, we will confirm this after you submit the application. We will only offer the maximum amount your business is eligible for under the BBLS scheme rules and will confirm this figure to you in the loan agreement. You can choose to accept or decline this reduced figure.

How quickly will my BBLS Top-up funds be available to me?

For most customers we’ll send you an email (usually within 24hrs) containing documents you need to sign and return to us digitally. Please check your junk or spam folders. Once we’ve received your signed documents we’ll send you the additional [top-up] amount of your loan into the same account that we paid your Original BBL.

Will the terms and rates of a BBLS Top-up remain the same?

Once you’ve opened your BBLS Top-up, all details and terms of the loan, including interest and repayment dates, will be exactly the same as your original BBL. A single Direct Debit will be taken after 12 months to collect total payments due.

Can I apply for a BBLS Top-up if I’ve closed my Santander account since opening my Original BBL?

To be eligible for a top up, your business must have a Santander or Cater Allen account that is open.

Can I apply for a top up with Santander if I took out my Original BBL with another Lender?

You must have taken your original BBL with Santander to be eligible for a top up with us.

Recovery Loan Scheme

A new debt finance programme, the Recovery Loan Scheme (RLS), was announced by the Government in the Budget on 3 March 2021. The new Scheme, which opened on 6 April 2021, aims to support businesses affected by Covid-19 as they recover and grow following the pandemic. RLS supports a maximum facility size of up to £10m with minimum facility sizes starting at £1,000 for Invoice and Asset Finance and £25,001 for Term Loans and Overdrafts. Further information can be found on the British Business Bank website.

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Managed by the British Business Bank on behalf of, and with the financial backing of, the Secretary of State for Business, Energy & Industrial Strategy. British Business Bank plc is a development bank wholly owned by HM Government. It is not authorised or regulated by the PRA or the FCA. Visit

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