The cookies we use

Essential Cookies

Essential cookies: These cookies are essential for the running of our website and Online Banking.

They cannot be disabled for the following reasons:

  • they allow us to remember your cookie preferences;
  • they allow us to operate Online Banking; and
  • they allow us to see if something isn't working properly, so we can fix it quickly.

The table below details the experience and insight cookies that we use and how you can manage them.

Find out more about these cookies

Source

NameDescription
Google Tag Manager

_dc_gtm_UA-xxxxxxxx

Allows us to run essential tasks on your browser to ensure you can use our website

YouTube

YSC
VISITOR_INFO1_LIVE

Lets you watch helpful videos on our webpages.

Cookie consent management

OptanonConsent

Used to show cookie consent and remember your choices about cookies on this website. Where you’ve previously indicated a preference, it will be stored in this cookie so the site remembers it when you come back.

GeneralAWSALB
f[0-9]
has_js
_dlt
Nmstat

Helps us make our website work quickly and efficiently for you.

Experience and Insight

Experience and insight cookies: These cookies help us to make sure you have the best possible experience on our website:

  • they help us to make the website easier to use and help you find what you need more easily;
  • they help us to test and improve the content you see; and
  • we can understand if you found out about our products and services through a price comparison website.

The table below details the experience and insight cookies that we use and how you can manage them.

Find out more about these cookies

Name

SourceDescription

Google Analytics

_ga
_gid
_gat_UA

Measures website performance and tracks customer behaviour to improve your ongoing customer experience.

SiteImprove

AWSELB
AWSELBCORS
_cfduid
nmstat

Helps us to understand our website content and activity; and improve your ongoing customer experience.

Marketing

Marketing cookies: These cookies help us manage the online advertising you see from us:

  • they allow us to control how often you'll see our adverts online;
  • they allow us to show you more relevant messages and offers; and
  • they make your online journey better and more consistent.

Disabling these cookies won’t stop you from seeing our advertising. You may see more adverts from us and they could be less relevant to you.

The table below details the marketing cookies that we use and how you can manage them.

Find out more about these cookies

Name

SourceDescription

Google

_gclxxxx

Ensures advertising you see on our website is relevant to you.

Quantcast

__qca
_dlt
mc

Ensures advertising you see on our website is relevant to you.

StickyAdsTV

UID
sessionId
uid-bp-529

Identifies information about you to ensure you see relevant video ads from us.

LinkedInLissc
UserMatchHistory
Lang
Bcookie
bscookie
lidc

Identifies information about you to ensure you see relevant ads from us on LinkedIn.

AppNexusuuid2

Identifies information about you to ensure you see relevant ads from us.

Smart Ad Server

Pid
Csync
TestIfCookieP

Identifies information about you to ensure you see relevant ads from us.

Doubleclicktest_cookie
IDE

Identifies information about you to prevent you being shown advertising you have seen before.

The Trade Desk

TDCPM
TDID

Identifies information about you to ensure you see relevant ads from us.

TapAdTapAd_TS
TapAd_3WAY_SYNCS
TapAd_DID

Identifies information about you to ensure you see relevant ads from us.

MediaMathUuid
mt_misc
mt_mop

Identifies information about you to ensure you see relevant ads from us.

ExelateEE
ud

Identifies information about you to ensure you see relevant ads from us.

YouTube

GPS

Ensures you see videos relevant to your location.

Manage my settings

Deleting and controlling cookies in my browser

Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set, visit www.aboutcookies.org or www.allaboutcookies.org.

Find out how to manage cookies on popular browsers:

To find information relating to other browsers, visit the browser developer's website. To opt out of being tracked by Google Analytics across all websites, visit http://tools.google.com/dlpage/gaoptout.