Santander Connect Help Centre

Our online help centre is always here when you need it.

Browser Information

To permanently apply font and colour changes
  • On the browser Tools menu select 'Internet Options'
  • On the General tab, select 'Accessibility'
  • Click on the three boxes to show ticks
  • Click on 'OK'
To enlarge text
  • On the browser Tools menu select 'Internet Options'
  • On the General tab, select 'Accessibility'
  • Tick the 'Ignore font sizes specified on web pages' check box
  • Click on 'OK'
  • On the browser menu select 'view'
  • Click 'text size'
  • Choose the size of text
To change text and background colour
  • On the browser Tools menu select 'Internet Options'
  • On the General tab, select 'Colours'
  • Deselect the 'Use Windows Colours' tick box
  • Select the box next to 'Text' and choose a colour
  • Click on 'OK'
  • Select the box next to 'Background' and choose a colour
  • Click on 'OK'
To prevent graphics and images appearing
  • On the browser Tools menu select 'Internet Options'
  • On the Advanced tab, scroll down to the 'Multimedia' heading
  • Deselect the graphics options 'animations', 'videos', 'pictures' and 'images' by clicking on the boxes to remove the ticks
  • Click on 'Apply' then 'OK'
To change the size of the window
  • On the browser View menu select 'Full screen'
To change the colour of links displayed on a screen
  • On the browser Tools menu select 'Internet Options'
  • On the General tab, select 'Accessibility'
  • Click on 'Select ignore colours specified on Web pages' (should contain a tick)
  • Click 'OK'
  • Select 'General' tab and click on 'Colours'
  • Turn off the 'Use hover colours' tick box (should not contain a tick)
  • Select 'Visited' and choose your preferred colour, Click OK
  • Select 'Unvisited' and choose your preferred colour, Click OK
  • Select 'OK' for 'Colours'
  • Select 'OK' for 'Internet Options'
Other options
  • Other options such as removing animation are available:
    • On the browser Tools menu select 'Internet Options'
    • On the Advanced tab choose any of the options available to improve the visibility of the web pages.

Protecting your money - Financial Services Compensation Scheme (Opens in a new window)