Santander Connect Help Centre

Our online help centre is always here when you need it.

Whether you have a question about Santander Connect or you need to contact us, you'll be able to find the information quickly and easily within this site.

Logging on and getting started

We'll show you how to securely log on and navigate Santander Connect Online Banking.

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Connect Help Centre - Logging on and getting started

How to create and manage users

We'll show you how to create and manage users to help you run your business account.

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Connect Help Centre - How to create and manage users

How to make, authorise and search for payments

How to make payments: same day, faster payments, future-dated, bulk, BACS, international and domestic payments and more from your Connect or Connect Plus account.

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Connect Help Centre - How to make, authorise and search for payments

How to customise your online experience

We'll show you how to make the most of Santander Connect Online Banking, saving you time when navigating and transacting and keeping you safe.

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Making the most of your online experience

Using a Foreign Exchange deal for an International Payment

We show you how to use a Foreign Exchange deal for an International Payment or transfer.

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Connect Help Centre - Using a Foreign Exchange deal for an International Payment

Protecting your money - Financial Services Compensation Scheme (Opens in a new window)