Santander Connect Help Centre

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Inter-account transfers (IAT’s) (Domestic)

What are IAT payments?

Inter-Account Transfers (IAT’s) or Account Transfers are simply internal fund movements between your own accounts online. The transfer of funds from one account to another will happen immediately pending authorisation (if required) and standard bank checks.

  • Sterling IATs / Account transfers allows the transfer of funds between your own sterling accounts (GBP to GBP)
  • Currency IATs / Account transfers allows the transfer of funds between your own currency accounts with Connect. 

To use the IAT facility, both the debit and credit account must be registered in Santander Connect. You are not able to use the IAT facility for accounts not registered within the service.

How do I make sterling IAT payments?

Inter-Account Transfers (IAT’s) or Account Transfers are simply internal fund movements

  • Step 1. Go to the ‘Payment’ tab and select ‘Make a Payment’ from the left-hand menu.  Select ‘Sterling IAT’ from within the Inter-Account Transfer section.
  • Step 2. Enter the Transfer details (fields marked with * are mandatory) or use the magnifying glass to select from your Favourite Accounts.
  • Step 3. Enter the details of the Credit Account.  Again, you can use the magnifying glass to select from your Favourite Accounts.
  • Step 4. Check all payment details are correct and then press ‘Make Payment button’ at the bottom of the payment instruction. If all payment details are correct, you will be asked to "Confirm Payment". The Summary screen will indicate the payment is pending final authorisation before it is processed.
Can I send IAT payments at weekends?

You can instruct IATs at the weekend and they will show on statements with a payment date of the next available business day.

What are the cut off times for IAT payments?

IAT payments can be sent up until 11:55pm and be received by the beneficiary on the same day.

How do I cancel an IAT payment?

Once an IAT payment has been processed, you cannot cancel the payment and you will need to make a corresponding reverse payment between the accounts.

What is the IAT authorisation trigger value?

IAT payments involve the transfer of funds internally between your own accounts, these types of payments are treated differently within the service as they carry less security risk.

By default, you security device is only required for IAT payments if the value of the payment exceeds the IAT authorisation trigger value. This can be changed by your administrator from the default value. This applies to both GBP and Currency IAT payments.

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